Privacy Policy

Our business including our affiliates (collectively “we,” “our,” “us,” and “the Company”) takes your privacy very seriously, so we want to provide you with some information on our Privacy and Cookie Policy (the “Policy”). This Policy describes how we collect, use, share, and protect information obtained from customers, users, and visitors to our website. By using our website, you have agreed and are additionally subject to any Terms of Service, which incorporate this Policy by reference.

This Policy describes:

– How we collect and you may provide information through our website including the domain, any mobile applications, call tracking lines, and customer and user dashboards or portals (collectively, the “Sites”);

– How we use and protect information;

– With whom we may share information; and

– The types of information we collect.

We put forth this Policy because we want you to be aware of the information we collect and help you make an informed decision about using our Sites and services. By visiting the Sites, linked pages, features, content, or using any of our services, you acknowledge and accept the practices and policies outlined in this Policy. If you do not agree to this Policy, you may not access or otherwise use the Sites.

1. WHAT INFORMATION DO WE COLLECT?
Information You Provide:

We collect information you enter on our Site when you create an account, register, engage in a transaction, search our products, contact us by telephone or through our call tracking telephone line, email, or otherwise participate in any other promotions, surveys, or questionnaires we sponsor. We may collect personally identifiable information (“PII”) from the Sites only when you choose to provide it to us. This may include contact information, payment details, shipping info, and purchase history.

By completing and submitting any form on this website, you agree to our terms and privacy policy and give explicit consent to

Window Depot USA of Hagerstown

to contact you using the information provided—including postal mail, email, phone, and text messages, even if your number is on a Do Not Call List. Message and Data Rates may apply.

You also acknowledge and agree that

Window Depot USA of Hagerstown

may use automated telephone technology to contact you. By checking the designated box, you consent to receiving automated calls from

Window Depot USA of Hagerstown

about their products and services. This consent is voluntary and not a condition for any purchase. You may opt out at any time, including replying “STOP” to texts.

You also acknowledge that calls and meetings may be recorded for quality and training purposes, and your personal information will be used solely by

Window Depot USA of Hagerstown

.

Mobile Web and Apps:

We may collect additional info when you access the Sites via mobile devices, including location, device type, OS, and app usage. You can limit this by adjusting your mobile device settings.

Interest-Based Advertising:

When interacting with our Sites or ads via your devices, we and our third-party partners may collect non-personally identifiable info (“Non-PII”) such as cookie data, pixel tags, or device IDs. This helps us customize your experience and deliver offers you might be interested in—without identifying you personally.

2. COOKIES

A cookie is a small text file that sites send to your device to store preferences or track usage. By using the Sites, you accept our use of cookies as described. You may disable or delete cookies through your browser settings, but this may affect how the Sites function. Some third-party services we use may also deploy cookies, JavaScript, pixel tags, or beacons for analytics or ad targeting.

3. WHAT WE DO WITH COLLECTED INFORMATION

We may use the data we collect to improve user experience, assist with marketing, manage your account, send updates, and comply with legal requirements. We may share Non-PII with third-party service providers for analytics, advertising, or operational purposes.

4. SHARING OF INFORMATION

We may share your information with third-party service providers who support us in delivering services. We may also contact you in response to your inquiries or if required by law or legal processes.

5. CHILDREN’S PRIVACY RIGHTS

We do not knowingly collect data from anyone under 13. Our Sites are not directed toward children under 13, and users under 18 must be accompanied by an adult.

6. SECURITY

We implement physical, electronic, and managerial safeguards to protect your data from unauthorized access or disclosure.

7. LINKS TO OTHER SITES

Our Sites may link to external websites. We are not responsible for the privacy or content of these third-party sites.

8. WHAT CHOICES DO USERS HAVE?

You may choose not to provide certain data, opt out of promotional communications by emailing

[email protected]

with “Opt Out” in the subject line, or change mobile/browser settings to limit data collection.

9. CHANGES IN POLICY

This Policy may change over time. Updates will be posted here with a new effective date.

10. U.S. HOSTING

Our Site is hosted in the U.S. By using it, you consent to the transfer, processing, and storage of your information in the United States as described in this Policy.